Help
Browser version
Your default browser, ie the browser that opens automatically when you start your PC, should be equivalent to Microsoft Internet Explorer version 4 or Netscape Navigator version 4 or above. If you have an older version, you can update it for free by visiting the Microsoft or Netscape websites and downloading a more recent version that is compatible with your computer. Note that SHINE PEOPLE&PLACES assumes no responsibility for the contents of any other websites to which the Website has links.
- Microsoft Internet Explorer
- Netscape Navigator
Javascript/Active scripting
You should have Javascript enabled in your browser. Javascript is used to add functionality to the site. The default setting on browsers is to have Javascript/active scripting enabled but if you found that some sections of the site did not work, you should check the options/preferences in your default browser.
For Internet Explorer: select 'Internet options' from the 'Tools' menu; click the 'Security' tab and select 'Internet zone'; click 'Custom level' and scroll down the list some way to the 'Scripting' section; ensure 'Active scripting' is enabled.
For Netscape Navigator: select 'Preferences' from the 'Edit' menu; select 'Advanced' and ensure the 'Enable Javascript' button is checked.
Adobe Acrobat Reader
Some files are available on the site as PDF files. You will need Adobe Acrobat Reader version 4 or above installed on your computer to read these files. You can install Acrobat Reader by downloading it for free from the Adobe website. Note that SHINE PEOPLE&PLACES assumes no responsibility for the contents of any other websites to which the Website has links.
- Adobe Acrobat Reader
On some computers when Reader has not been installed in the default configuration, you may be directed to a download menu. You should select 'open this file from its current location' to load and view the page. Alternatively you could download Reader from the Adobe site as above and allow it to install in the default configuration which will open PDF's within the browser window as intended.
PDF files
Some documents are available on the site as PDF files. These files will open in the same window as the main content. To download these files to your desk top, right-click your curser on the link to the file, select 'save target as' from the popup window and choose the location you wish to download the file to and click the 'save' button.
Microsoft Word files
Some documents are available on the site as MS Word files. These files will open in the same window as the main content. To download these files to your desk top, right-click your curser on the link to the file, select 'save target as' from the popup window and choose the location you wish to download the file to and click the 'save' button.